Website Terms of Use

01 Acceptance of These Terms

These Website Terms of Use apply to your access to, and use of the websites operated by Elizabeth Swadling / Behaviour Lane ("Behaviour Lane", "we", "us" or "our"), including any related platforms ("Website").

By using our website, you agree to these Terms. If you do not agree, we kindly ask that you discontinue use of the Website.

02 Purpose of the Website

Our website is here to provide helpful information about Behaviour Lane, including our services, team, and the ways we support individuals and families.

The information shared is general in nature and is not a substitute for personalised medical, psychological, or behaviour support advice.

Accessing or using this Website does not create a clinician–client relationship. If you are seeking individualised support, we encourage you to reach out to a qualified professional.

03 Not a Crisis Service

Behaviour Lane is not an emergency or crisis service.

04 Online Referrals

If you use our website to submit a referral:

• Our team will be in touch as soon as possible to discuss your referral and what the next steps are
• Please ensure the information you provide is accurate

05 Telehealth and Digital Services

Where telehealth or online services are offered:

• Session quality may depend on your internet connection and device
• Occasionally, technical difficulties may occur
• Telehealth may not be suitable for every individual or situation

Your clinician will work with you to decide what option best supports your needs and goals.

06 Privacy

We understand the importance of privacy, especially when it comes to personal and family information.

Any information you share through our website is handled in line with our Privacy Policy.

07 Intellectual Property

All content on this Website including text, images, logos, and branding belongs to Behaviour Lane or is used with permission and is protected under Australian law.

You're welcome to view or print content for personal use. If you'd like to use anything beyond this, please contact us first.

08 Acceptable Use

When using our website, we ask that you do so in a respectful and responsible way. This means you agree not to:

• Use the Website for unlawful or misleading purposes
• Interfere with its functionality or security
• Attempt to access restricted areas or systems
• Introduce harmful software or content
• Use the Website in a way that could harm Behaviour Lane or others

We may restrict access if we believe the Website is being misused.

09 Third-Party Links

Our website may include links to other websites that we think could be helpful.

We don't control these websites and aren't responsible for their content or privacy practices. We recommend reviewing their terms and policies when visiting them.

10 Website Availability

We do our best to keep our website available and up to date. However, we can't guarantee that it will always be:

• Available without interruption
• Completely up to date or error-free
• Free from technical issues

We may make updates or changes at any time to improve your experience.

11 Limitation of Liability

To the extent permitted by law, Behaviour Lane is not responsible for any loss or damage that may arise from:

• Reliance on information provided on this Website
• Temporary interruptions or unavailability
• Technical issues or delays
• Use of third-party links

Nothing in these Terms limits your rights under the Australian Consumer Law.

12 Changes to These Terms

We may update these Terms occasionally. The most current version will always be available on our website.

13 Governing Law

These Terms are governed by the laws of New South Wales, Australia.

14 Contact Us

If you have any questions or need support, please feel free to reach out: